*To achieve full completion for the course, please complete the survey and the quiz.

The Managing Roles course explains the critical principles of role management. It explains the hierarchy of permissions, how permissions that are granted at one level automatically extend downwards, providing users with access to work items. The course further investigates multi-user roles, demonstrating that users can hold multiple roles within a single work item, where their default access level aligns with the highest of these roles. Additionally, it underscores the value of employing placeholders or open resource roles to enhance resource management flexibility.